Overview
At CoachMattDennis.com, we are committed to providing you with top-notch digital products and a rewarding membership experience. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction. That’s why we offer a 30-day money-back guarantee on all memberships. Digital products may be re-issued but are not eligible for a refund.
Terms and Conditions:
- Eligibility:
- The 30-day money-back guarantee is applicable to all membership plans purchased directly from CoachMattDennis.com.
- This guarantee is valid for 30 days from the date of purchase.
- Requesting a Refund:
- To initiate a refund, contact our customer support team at matt@coachmattdennis.com within the 30-day period.
- Please include your order number and a brief explanation of the reason for the refund request.
- Refund Processing:
- Once your request is received, our team will review it promptly.
- If eligible, refunds will be processed to the original payment method within 7 business days.
- Conditions for Refund Eligibility:
- Refunds are only applicable to the original purchaser.
- The product or membership must be in its original condition and not have been excessively used or downloaded.
- Refunds will not be issued for requests made after the 30-day period.
- Exclusions:
- Digital Courses and one-off products or services are exempt from the 30-day money-back guarantee.
- Refunds will not be issued for any additional purchases, such as add-ons or upgrades, made after the initial 30-day period.
- Cancellation of Membership:
- Memberships can be canceled at any time, and the remaining balance will be refunded based on the pro-rata remaining days in the membership period.
- Contact Information:
- For any questions or concerns related to the refund policy, contact our customer support team at support@coachmattdennis.com.
Note: CoachMattDennis.com reserves the right to update or modify the terms of the 30-day money-back guarantee and return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing CoachMattDennis.com. We strive to provide you with the best digital products and services to support your goals.
Need help?
Contact us at matt@coachmattdennis.com for questions related to refunds and returns.